V8Engine is committed to ensuring customer satisfaction with our products and services. This refund policy outlines the terms under which refunds are provided.
At V8Engine, we strive to provide high-quality software products and services. Due to the nature of digital products, we have a limited refund policy. All sales are final unless otherwise specified in this policy.
All software products sold by V8Engine are non-refundable after purchase. Since our software products can be downloaded and accessed immediately upon purchase, we cannot offer refunds for digital downloads.
For subscription-based services, you may cancel your subscription at any time. Upon cancellation, you will retain access to the service until the end of your current billing period, but no refunds will be provided for the remaining time in your subscription period.
Refunds for services may be considered on a case-by-case basis depending on the circumstances. If you are dissatisfied with a service, please contact us within 30 days of purchase to discuss your concerns.
If you receive a defective product that does not function as described, please contact us within 30 days of purchase with details of the defect. We will either provide a replacement or issue a refund at our discretion.
To request a refund, please contact our customer support team at 582883825@qq.com with your order details and reason for the refund request. Refund requests will be reviewed within 5-7 business days.
Approved refunds will be processed using the original payment method. Processing times vary depending on your payment provider, typically taking 5-10 business days to appear in your account.
V8Engine reserves the right to make exceptions to this refund policy in special circumstances at our sole discretion. We may issue refunds in cases involving significant technical issues or other extenuating circumstances.
If you have any questions about our refund policy or would like to request a refund, please contact us:
Email: 582883825@qq.com
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of those changes.
This Refund Policy was last updated on November 24, 2025.